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Business Communication Quarterly, Vol. 61, No. 4, 53-65 (1998)
DOI: 10.1177/108056999806100407
© 1998 Association for Business Communication

Group Work and Electronic Meeting Systems: From Boardroom to Classroom

William L. Tullar

University of North Carolina, Greensboro

Paula R. Kaiser

University of North Carolina, Greensboro

Pierre A. Balthazard

University of North Carolina, Greensboro

In the business community, collaborative efforts of work teams have led to a dramatic increase in the number of group meetings. Business managers, seek ing more efficient and effective methods of managing diverse contributions, have increasingly used information technology to supportgroup work. The same need to improve group communication is relevant to today's classroom, where new technologies can transform the classroom from a traditional instructor-centered environment to a student-centered environment where stu dents actively participate in intellectual discourse. Results from field and labo ratory studies about business usage of electronic meeting systems (EMS) can be applied to the classroom setting. We offer an overview of available tools and suggest some classroom activities. EMS-supported courses provide many new opportunities to foster learning. Students participate, participate more equally, and report a highly satisfying experience.

Key Words: Electronic meetings • EMS • geographically dispersed teams • GSS • group work • groupware


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