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Business Communication Quarterly, Vol. 65, No. 3, 29-41 (2002)
DOI: 10.1177/108056990206500304
© 2002 Association for Business Communication

Enhancing Collaborative Learning: Discussion Boards and Chat Rooms as Project Communication Tools

Jacqueline K. Eastman

Valdosta State University, Georgia

Cathy Owens Swift

Georgia Southern University, Statesboro

Group projects are integral to the business curriculum and can be useful in devel oping students' skills and abilities as managers. However, fuculty encounter sev eral problerns with group projects, including assessing students' efforts, aiding good communication and coordination among members, and making sure the project is a truly collaborative effort. Technology may aid in addressing these problems; elec tronic discussion boards and chat rooms, for example, can help faculty and stu dents enhance collaboration and increase the accountability of group members.

Key Words: Discussion boards • chat rooms • collaborative learning • student projects


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