This Article Order Full text via Infotrieve References Alert me when this article is cited Alert me if a correction is posted Citation Map Services Email this article to a friend Similar articles in this journal Alert me to new issues of the journal Add to Saved Citations Download to citation manager Request Permissions Request Reprints Add to My Marked Citations Citing Articles Citing Articles via HighWire Citing Articles via Google Scholar Google Scholar Articles by Reinsch, L. Articles by Shelby, A. N. Search for Related Content Social Bookmarking                   What's this?

Communication Challenges and Needs: Perceptions of MBA Students

Georgetown University, Washington, DC

Annette N. Shelby

Georgetown University, Washington, DC

We asked each student enrolled in a graduate-level management communica tion course to describe in wrzting a work-related communication episode that had challenged him or her. Students reported most difficulties in face-to-face oral events, particularly when required to interact with someone in a different organization or with someone who ranked higher in the organization. Students also identified communication-related needs (for example, improved self-confidence and persuasiveness). Our results indicate that graduate management communication courses should include oral communication and should not conceptualize oral communication exclusively in terms of formal presentations.

CiteULike    Connotea    Del.icio.us    Digg    Reddit    Technorati    What's this?

This article has been cited by other articles:

				V. P. Goby Business Communication Needs: A Multicultural Perspective Journal of Business and Technical Communication, October 1, 2007; 21(4): 425 - 437. [Abstract] [PDF]

				W. J. Wardrope Department Chairs' Perceptions of the Importance of Business Communication Skills Business Communication Quarterly, January 1, 2002; 65(4): 60 - 72. [Abstract] [PDF]

				W. J. Wardrope A Communication-based Response to Distance Learning in Business Communication Business Communication Quarterly, January 1, 2001; 64(2): 92 - 97. [PDF]

				V. P. Goby and J. H. Lewis The Key Role of Listening in Business: A Study of the Singapore Insurance Industry Business Communication Quarterly, January 1, 2000; 63(2): 41 - 51. [Abstract] [PDF]

				N. L. Reinsch Jr and A. N. Shelby What Communication Abilities Do Practitioners Need? Evidence from MBA Students Business Communication Quarterly, January 1, 1997; 60(4): 7 - 29. [Abstract] [PDF]